Monday, September 21, 2009

Possible second how to article

This article could be published in :restaurant, any job seeking magazine, or teenage readers magazine such as “looking for a job?”
How to know if you could be a waitress?
Being a waitress teaches you a lot of things you either pick up or didn’t know about yourself
People skills
There are different kinds of people and you will see all sorts
Are you near a mall?
They are likely hungry and tired now that they’ve been shopping all day
Is it a family with small kids?
They are likely to be here for the convenience, make it fast! Is it a business lunch/meeting?
They want to be left alone for the most part but still notice if something is needed such as a refill or if they’re looking around
In this situation, it may be ok to drop off the check early for their convenience
Multitasking
Condiments
Just because you offered ranch with their fries and they said no doesn’t mean
They won’t change their mind once they get their burger
Refills
Think of the glass as half empty, get a refill!
If someone is slurping down their drink, get two at a time
Putting in orders
Absolutely put in an order first over anything else
Write down everything about the order, people have allergies
Yourself
Forgetting an order
It happens to everyone, rookie or lifer. It’s how you handle the situation
People not tipping at all or small amount
Don’t take it personal and absolutely don’t discuss it with the customer
It could have been worse; be glad they paid the bill!
Being yelled at by a customer
You’re not going to be everyone’s fav person; there are too many personalities to
Impress
There upset, be professional and handle the situation as if you were the
Customer, involve a manager if needed
Too many tables, not enough of you
Try to greet all tables at once, get all drinks at once
This will give you a step up when you start taking orders

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